Your First Impression of Pivot

Should Be a Good One.

Before you arrive for your first appointment, you can register with all of your information using the form below.

You may also plan to fill out your forms in our office on the day of your appointment. If so please arrive 10-15 minutes early.

Megan sitting at a reception desk, smiling. Behind her, a wall with the word 'pivot' written in black cursive. Clinic is Pivot Prosthetics in Rapid City, South Dakota.

We're here to make the process easier.

Prosthetic and orthotic care can come with a lot of questions—especially when you're navigating it for the first time.

What should I bring? Do I need a prescription? Will insurance cover this? How long will it take? What happens at my first appointment?

Our team is here to help.

Your First Appointment

For your first visit, please bring:

  • A photo ID

  • Your current insurance card

  • Your physician's prescription or order, if you have received one

  • Any prosthesis, brace, liner, or device you currently use

  • Shoes you commonly wear if you're being evaluated for a lower limb prosthesis or orthosis

If you're transferring care from another prosthetic or orthotic provider, previous records can also be helpful.

Do I need a referral?

In many cases, yes.

Insurance companies generally require a physician's order and supporting medical documentation before they will cover a prosthesis or orthosis.

Don't worry if you aren't sure what you need.

Call our office. Our team can review your situation and let you know what documentation is needed before your appointment.

Insurance

We work with Medicare and many commercial insurance plans.

Prosthetic and orthotic insurance requirements can be complicated. Our team works with your physician and insurance company to obtain the documentation and authorization required for your care.

Coverage varies by insurance plan, so we're happy to help you understand the process.

Already have a prosthesis or brace?

You don't have to wait until something completely fails to contact us.

If your prosthesis or orthosis is uncomfortable, causing skin problems, no longer fitting correctly, or simply isn't allowing you to do what you need to do, give us a call.

Sometimes an adjustment is all that's needed. Other times, it may be time to discuss replacement or a different solution.

Questions? We'd rather have you call and ask than spend time trying to figure everything out on your own. Call us and we would love to help!

Call to Get Started